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Frequently Asked Questions
You will find answers to our most frequently asked questions related to shipping & delivery in our shipping policy.
You will find answers to our most frequently asked questions related to returns, refunds, damages, exchanges & order cancellation in our return & refund policy.
We currently ship to Lebanon, all GCC countries (Bahrain, Kuwait, Oman, Qatar, Saudi Arabia and the UAE), Belgium, Egypt, France, Germany, Greece, Italy, Jordan, Monaco, Morocco, Netherlands, Portugal, Spain, Switzerland, the UK, Canada and the USA.
If you would like to place an order to a location that is not available through our website, you can email us at info@tashandley.com and we will try our best to make it work.
Currently, we accept Visa, MasterCard, American Express and Mada.
Silk is a delicate fabric and needs to be handled with care. Dry clean is recommended.
Please follow our detailed instructions on how to care for your silk to avoid damaging your items. You will find everything you need to know on our care instructions page.
Our scarves come in three different sizes:
- Square 70x70cm: ideal around the neck, head or as an add-on accessory.
- Square 90x90cm: ideal as a top or add-on accessory, around the neck or head.
- Talē 25x205cm: a long rectangle scarf that can be worn as a top, belt, around the head or neck.
A silk scarf is a versatile accessory that adapts to your personal style.
You will find cool ways to style our different sizes as a top, on the head, around your neck, or as an add-on accessory here.
Ley is the artist behind all of our designs. Each one has its own unique story behind the artwork and is produced in limited quantities, ensuring that every piece is special and meaningful.
You can contact us 24/7 through our WhatsApp customer service.
You can also drop us an email at info@tashandley.com and we will get back to you as soon as possible.